Why do i still have a balance after redeeming all investment units?

JOHN BURKE Member Posts: 2
Personal Plus 2011. I have redeemed all my units in an investment and the unit balance now shows zero, however "Net Worth Report" still shows $-9.46.


  • Andrew Hellier
    Andrew Hellier Reckon Staff Posts: 178 Reckon Staff
    edited February 2017
    Hi John
    Welcome to the Reckon Community
    Perhaps try and validate the data file and see if those amounts will refresh?
    Cheers, Andrew
    JOHN BURKE Member Posts: 2
    edited December 2013
    Thanks Andrew, tried this still have the problem. Nothing held in cash balance either.
  • Dean Bajevic
    Dean Bajevic Alumni Posts: 30
    edited June 2016
    Hello John,

    1) Create a backup

    2) Delete that transaction and have a look at report and ensure it’s correct

    3) Now do the transaction again and have a look again at the report to see if that transaction caused any problem