Backup to Memory Stick does not overwrite existing backups

Comments
-
Hi Maurice,
Thank you for your Question.
Unable to overwrite a file means either the file has “Read only” attribute ticked or the file is corrupted. As other files are working and not this one, there’s a possibility that this file is corrupted.To remove Read only option, right click on the file > Properties > under General, un-tick Read-Only > OK.
If you still get the same error, then there might be something wrong with this file. Just rename it to a totally different name (right click on file > Rename) and go back to your software and Backup again. As there are not similar name in there (after renaming), you should be able to backup. Now to test, create another backup on the same location and try to overwrite it to see if that works.
Another workaround would be to Backup to another location (example: create a Folder in Desktop) and then copy across to your Memory stick.
We hope our answer will help you.
Thanks.Palak
0
Categories
- 18.3K All Categories
- 6.3K Accounts Hosted
- 5.7K Reckon Accounts (Desktop)
- 10 PaySauce for Reckon Accounts NZ
- 981 Reckon Payroll App
- 12 Payroll App - Help Videos
- 13 Reckon Mate App
- 2.9K Reckon One
- 8 Reckon Invoices App
- 12 Reckon Insights
- 105 Reckon API
- 775 Payroll Premier
- 290 Point of Sale (Desktop)
- 1.8K Personal Plus and Home & Business
- 58 About Reckon Community