Investing tab not responding in Personal Plus 2013

Ian_6896222
Ian_6896222 Member Posts: 4 ✭
edited August 2020 in Reckon Accounts (Desktop)
I've just reloaded everything and recovered my files but two of the files have a bug and will not respond she I click the Investing tab.  Even when I go to the Investing account and try the "To Investing Centre" it does not respond.
How do I fix this?
Thanks
Ian 
I've just got an error message that "ReckonAccounts Launcher has stopped working".
I've sent and error message and received an ID number of 140000887.
Thanks
Ian 

Comments

  • Hoang
    Hoang Alumni Posts: 48 ✭
    edited July 2014
    Hi Ian,

    Welcome to the Reckon Community!

    The speed at which the Investing Portfolio screen will load and refresh depends on the amount and type of information included. 

    Workaround

    Remove  Avg Annual Return (%) from the default display of Investing Portfolio screen.

    1.    Options > Customise Current View;

    2.    In Displayed columns, highlight Avg. Annual Return (%)…..;

    3.    Click Remove;

    4.    Repeat Step 2 for each Avg Annual Return (%) item and other items you do not wish to see on a regular basis.

    To see these items again, repeat these steps, selecting the items from Available Columns and click Add.

     Please let me know how you go.

    Regards,
    Hoang

Categories