Problems with updating and conversion
She has been using Quickbooks Version 7.4. She has had to get a new computer and has upgraded from Windows XP to Windows 8.1 64 bit. We reinstalled Quickbooks but nothing would print. I gather she now needs to upgrade Quickbooks to a newer Reckon product.
Could you please tell me what Reckon product is the closest equivalent to what she is currently using?
She and her husband run a small business with no other employees so she doesn't need a payroll feature. She doesn't require any additional features to what she has in the current version of Quickbooks 7.4.
We have tried the upgrade path by installing the download trial versions of QuickBooks 2002, 2007/2008 and QuickBooks Accounts 2014 but have run into multiple installation and conversion problems. She has two company files and, for example, in versions 2002 and 2007/2008, the company files will load and data will appear in various list windows but nothing is visible in the Navigator windows. Also one company file has converted to the 2014 version but the other will not. It may sound as if I am a novice but I am actually an experienced IT person and have never had so many problems with other software. I run Quicken 2010 for my own small business.
We have decided to go ahead and purchase the necessary software including the DVD. Would you please advise us does she need Reckon Accounts Plus 2014 or will Reckon Accounts Accounting 2014 be suitable. Also, if we have the DVD would you anticipate any of the updating and conversion problems I have mentioned occurring again? Finally, does Reckon provide a service to do the file conversions for us?