Upgrading from Quickbooks 2003 Lite to Reckon Accounts Accounting 2014

Cameron_7335956 Member Posts: 1
edited August 2019 in Reckon Accounts (Desktop)
I am trying to upgrade my company file to Reckon Accounts Accounting 2014 from Quickbooks 2003 Lite.  I have installed the trial version of Quickbooks 2007/08 on my PC and have attempted the interim upgrade of my company file using it.  The upgrade starts Pass 1 and gets to the last item in the list before closing the software and thus failing to perform the upgrade fully.  I rang technical support and they suggested restoring my company file from a backup and then attempting the upgrade again; no success there also.  Any ideas why this might be happening?  Thanks Cameron.