2015 Premier Upgrade Backup Issues Stalling

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Jemma
Jemma Member Posts: 2 ✭
edited August 2016 in Reckon Accounts (Desktop)
Hi I am trying to upgrade to the 2015 reckon accounts and I am having issues the the backup process it takes 40 minutes then stops at 99% I have tried about foru times can you please help me

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  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
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    Hey Jemma, please try to run a verify and rebuild (then verify the file again) prior to upgrading. Let me know how this goes. ^Mirko

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