2015 Premier Upgrade Backup Issues Stalling

Jemma Member Posts: 2
edited August 2016 in Reckon Accounts (Desktop)
Hi I am trying to upgrade to the 2015 reckon accounts and I am having issues the the backup process it takes 40 minutes then stops at 99% I have tried about foru times can you please help me


  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
    Hey Jemma, please try to run a verify and rebuild (then verify the file again) prior to upgrading. Let me know how this goes. ^Mirko