Group Certificates

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Melissa_7616923
Melissa_7616923 Member Posts: 2
edited January 2020 in Reckon Accounts (Desktop)
I have printed out the Payroll Summary for July 2014 to June 2015 and all employees are there, but when I want to print out Group Certificates for 2014/2015 there are two Employees missing. Has anyone else had this problem,  I am obviously missing something in the Employee set up. But cannot work it out. Looked at other Employees and they're identical.

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  • Charley
    Charley Member Posts: 546 ✭✭✭
    edited January 2020
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    Go to the employee setup, second tab (address) and down the bottom you will find 'preferred send form method' you've probably got those employees set to email, select 'both' and you should find that they will then come up
  • Melissa_7616923
    Melissa_7616923 Member Posts: 2
    edited July 2015
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    Great - Thanks Charles. 
  • Julie Fichera
    Julie Fichera Member Posts: 7
    edited August 2015
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    If not showing check if they have nil PAYG the another fix is required.
    Add .01c to payg.  print and then remove cent.