quicken personal plus 2016
Derrick Hard
Member Posts: 1 Novice Member
I have downloaded and registered Quicken 2016 Personal Plus but it will not run because I am told I have downloaded it to a different computer to the one on which I ran 2015 version. This is not the case, I am using the same computer. I have removed the 2015 version. what should I do to get version 2016 running?
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Comments
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Common problem. Reboot then reregister, should be okay. Gary0
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Hi Derrick,
As Leif has asked above, have there been any changes to your PC or set-up recently?
We've got some information here which may be helpful for you - http://kb.reckon.com.au/issue_view.asp?ID=3791
Cheers
Rav0 -
KB3791, and similarly in KB4897 (the latter being the issue of printing and error -20 with WIn10), have a couple of refinements. Back on 25/8/2015 we researched both these symptoms in relation to WIN10.
Those two KB articles were provided some enhancements to list the steps of XP, versus Vista versus Win7 versus Win v8. But they had no WIN10 steps. Win10 followed very much the WIn8 steps where stated, otherwise followed WIn7 with one exception.
re: KB4897
6. Set Reckon Accounts 2013 to Run as Administrator:
i. Right-click your Reckon Accounts icon and select Properties > Compatibility;ii. Under Privilege Level, tick Run this program as an administrator
Windows 10:
Under SETTINGS paragraph heading.....
tick Run this program as an administratoriii. Click APPLY then OK.
iv. Note:
That subtle change for WIN10 also relates to KB3791 for the tests done at ABS in August.
do not tick run this program in compatibility mode
in the Compatibility mode section.
In respect to this forum's original request/issue, the symptom comes about when a reboot is missed after the first installation process, and/or needs a 2nd entry of the CODES.
II'd appreciate those with the problem in this forum article confirming this point, and if others concur, then perhaps the KB articles could be enhanced to help others.
Hope this refines the solution
Gary Pope
m: 0408994799
An Accredited Partner- Consultant (VIC. Aust)
http://www.alchester.com.au/reckon-ac...
"Working with Accountants/Bookkeepers PPs/APs, as an
independent IT Professional and retired FCPA Accountant"
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