Need Help onsite - not remotely

Kellie Riek
Kellie Riek Member Posts: 59 Novice Member Novice Member
edited May 2020 in Accounts Hosted
Is anyone familiar with reckon agents or subcontractors who can come out onsite and assist with some questions/tasks our business needs to set up Accounts Hosted?

A few years ago, my boss had gotten a list of people who charged an hourly fee to come out and help set up. Do people still do this?

We bought QB in 2011 and it was set up the way it should be but as staff left and admin were replaced, the system wasn't kept up to date. I only use it now for payslips, payroll, super, group certificates etc. 

Can anyone suggest anything? We have a list of things we would like to know more about. 

Comments

  • Sara - Balancing Numbers
    Sara - Balancing Numbers Member Posts: 75 Reckoner Reckoner
    edited August 2019
    Hi Kellie, if you post your location on here, I'm confident one of the Accredited Reckon Partners will put their hand up to come on site and assist you.  This site might also help - https://partnersearch.reckon.com/
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,341 Reckon Community Manager Community Manager
    edited February 2017
    Hi Kellie,

    The best avenue would be to have a chat with a Reckon Accredited Partner to determine your requirements and organise an on-site visit if possible.

    You'll find Partners on the Community right here who may be able offer their assistance, and also check out our Partner Search page here for contact details.
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    🎉 Get rewarded for contributing to the Reckon Community! Learn how you could get a $100 gift voucher each month HERE.

  • Judy Smith_8349230
    Judy Smith_8349230 Member Posts: 6 Novice Member Novice Member
    edited December 2016
    Hi Kellie, if you are in Sydney I can help you. Judy
  • nance.s
    nance.s Member Posts: 62 Reckoner Reckoner
    edited November 2018
    Hi Kellie - I could help if you are in the South Island of NZ.
  • Kellie Riek
    Kellie Riek Member Posts: 59 Novice Member Novice Member
    edited July 2016
    Thanks A Balancing Act and Rav. We are based in Silverwater, NSW.
  • Big Hat
    Big Hat Accredited Partner Posts: 95 Accredited Partner Accredited Partner
    edited February 2017
    Hi Kellie

    Where are you located?

    I have worked extensively in the Build Industry and am a Reckon AP


    John Peppas

  • Kellie Riek
    Kellie Riek Member Posts: 59 Novice Member Novice Member
    edited July 2016
    Hi Judy. We are based in Silverwater near the M4. I can email you for details, hourly rate etc. I dont think we can PM here. 
  • Kellie Riek
    Kellie Riek Member Posts: 59 Novice Member Novice Member
    edited July 2016
    Hi John, We are based in Silverwater near the M4. Can I email you for pricing, what we need etc?
  • Kellie Riek
    Kellie Riek Member Posts: 59 Novice Member Novice Member
    edited July 2016
    Sorry :( Australia. 
  • Big Hat
    Big Hat Accredited Partner Posts: 95 Accredited Partner Accredited Partner
    edited December 2016
    jpeppas@qldbc.com.au

    However, I am based in Townsville NQ but can still assist non remotely

    John Peppas

  • Stella Carr
    Stella Carr Member Posts: 40 Reckoner Reckoner
    edited May 2020

    Hi Kellie

    If you fancy a trip up towards the Gold Coast I can help.  I am based in Tweed Heads.

    Stella Carr

    0419 721464

  • Kellie Riek
    Kellie Riek Member Posts: 59 Novice Member Novice Member
    edited July 2016
    I would love a trip to the GC but I dont think the boss would approve :P
  • Stella Carr
    Stella Carr Member Posts: 40 Reckoner Reckoner
    edited May 2020
    I'd happily come to you but the boss might not like the flight costs either!

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