Reckon says file is 2015 version we updated 2 mths ago worked fine

Peter Brown_6561298
Peter Brown_6561298 Member Posts: 6 Novice Member Novice Member
edited October 11 in Accounts Hosted
Reckon says file cannot work under 2015  We upgraded to 2016 and clicked on 2016
Has reckon reverted back to 2015 ?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,608 Reckon Community Manager Community Manager
    edited February 2017
    Hi Peter,

    Are you able to run through the process outlined here by fellow Community member John Graetz, does it resolve the issue you're currently experiencing?

    Let me know

    Cheers
    Rav
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