Opening Personal Plus 2016 account

Keith Withers
Keith Withers Member Posts: 1 Novice Member Novice Member
edited October 11 in Personal Plus and Home & Business
whenever I open Personal Plus 2016 it asks me if I am new or have an account. How can I stop this and What  is correct address to backup at end of day so it automatically appear next day.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited February 2017
    Hi Keith,

    Does this KB article help? - http://kb.reckon.com.au/issue_view.asp?ID=2768

    In particular, the step relating to the length of your file name.

    Let me know how you get on

    Cheers
    Rav

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

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  • Chris_8823324
    Chris_8823324 Member Posts: 1 Novice Member Novice Member
    edited December 2016
    Rav, thanks for this link.  It's helped me solve my PP2016 issue too.
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