Personal Plus on Windows 10
Tim Price
Member Posts: 7 Novice Member
I've been using Quicken Personal Plus on a Windows PC for many years with great success. I recently had to change to a new PC with Windows 10 and I couldn't reinstall my 2015 version so I downloaded the 2016 version. The program ran but took 50 -60 seconds to open an account and 20-30 seconds to record each new entry. I've just downloaded the 2017 version hoping it would solve the issue, but it runs just as slow. Any suggestions on why it runs so slow?
0
Comments
-
Hi Tim,
Has this degradation in performance only just started since the change to the new PC? Or has it been working ok on the new setup for a period of time while using 2016?Merry Christmas & Happy New Year everyone! 🎅🎆
I'm on leave from 23 December and back on deck again January 6th.
If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.
0 -
Mine opens in about 6 seconds. My data file is about 30MB and the Index file is 5 MB. Unless your are a lot larger it might be the other processes that are running on your computer.
0 -
Good Morning Rav,
I was running up to the 2015 version fine on a Windows 7 PC that eventually gave up on me. So I bought a new PC that came with Windows 10 and downloaded the, then current, 2016 version. It installed without any issues and found and opened my existing data file but immediately started running very slowly.0 -
Hi Chris,
Mine used to !
My files are about the same size: 38MB and 5.2MB.
I'm using an i5-6600 processor, 16Gb of RAM and a 240Gb SSD, so the hardware is not an issue.
Right now I have 5 different applications running and I'm using about 3%-5% of the CPU and about 20% of the memory.1 -
Hi Tim,
Check these elements of your PC.
Background Personalisation - do not use Slideshow - use Picture, or prefereably Solid Colour.
In Display Settings > Change the size of text, apps nd other items, have it set to 100%.
Have you included the column Avg Annual Return (%) on your Investing Portfolio screen? If you have, remove it.
A general guide for best performance of Reckon Accounts on Windows 10 is available here.
regards,
John0 -
Hi John,
Thanks for your suggestions, however:- Background Personalisation was set to picture
- Text size was set to 100%
- Avg Annual Return (%) is not used
I don't think I have a general performance issue though. When I enter a record, and am waiting the 20 seconds, I get a 'Not Responding' message in the top of the header bar. Could the system be looking for my data file somewhere else and waiting for a time-out before it accesses the local file ?
Thanks
Tim.0 -
My apologies Tim, the correct link is this:
Best practice for Reckon Accounts Personal on Win10.
regards,
John0
This discussion has been closed.
Categories
- All Categories
- 6.8K Accounts Hosted
- 17 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 39 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 30 Reckon Mate App
- 2.7K Reckon One
- 16 📢 Reckon One - Announcements
- 14 Reckon Invoices App
- 24 Reckon Insights
- 101 Reckon API
- 310 Point of Sale
- 1.9K Personal Plus and Home & Business
- 70 About Reckon Community