RECKONS ACCOUNTS PRO 2013 - OPENING BALANCE HAS A BALANCE BUT NO BALANCE IS IN THE CUSTOMER LIST!!!
Options
Vanessa Adatins
Member Posts: 3 ✭
Hi I have Reckons Accounts Pro 2013 One old customer non exsistent anymore has an Opening balance but no Balance. How do I get rid of this without putting another charge on the balance
0
Comments
-
Yep I've made them active and can do journals and everything but just cant get rid of the opening balance amount without putting a balance on the debtor again!
0 -
If I read it correctly there is a nil balance but they appear on the AR reports! If this is the case then there is both a debit and a credit, you need to assign the credit, Right click on the customer, select receive payment click on the outstanding invoice/s and click credits and allocate.
Don't forget Friendly Fred, press F1 on the keyboard and the help info pops up based on what you are doing at the time.
0 -
There's no credit Jacqui!
0 -
CHECK YOUR DATES Often when entering transactions early in the year for the previous year the ?year ?is entered incorrectly ie 12/12/16 end up 12/12/17 hence you will have a nil balance but it will continue to appear in the AR reports till Dec ?2017. Else, the customer card may be corrupted.
Good Luck
0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community