dll files are missing. Please reinstall

Patrick McDonald
Patrick McDonald Member Posts: 13 Novice Member Novice Member
edited October 11 in Personal Plus and Home & Business
As I couldn't load a QIF file and therefore couldn't reconcile my account I uninstalled Reckon and reinstalled it from the disk I have.  This been the case for several weeks.  The trouble is that my disk is for a Trial Version and it won't accept my installation Key Code that comes with disk.  I Know I've purchased the full version but if I had a code I no longer know what it was. I 'm using Personal Plus 2015.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited February 2017
    Hi Patrick,

    If you head into the Members area at reckon.com you'll be able to view all the software versions available to you and the respective installation key codes.

    You'll need your Reckon Customer ID and PIN to log in to the Members Area, if you're not sure of those details, please give us a call at 1300 784 253

    Cheers
    Rav

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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