Field formatting issue

Production Assistant
Production Assistant Member Posts: 3 Novice Member Novice Member
edited October 11 in Accounts Hosted
image

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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,608 Reckon Community Manager Community Manager
    edited April 2017
    Not looking too good there!

    Does it persist after logging out (File > Exit) and ending the active remote session in the Hosted control panel then trying again?
  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 339 Reckon Staff
    edited February 2020
    Hi there,

    Try clicking on View > and select either One Windows or Multiple Window (the opposite of what is already selected.  If that doesn't help do a quick test of toggling back and forth between those 2 options.

    Otherwise, try resizing the column widths manually by putting your cursor over the column separators and dragging across.

    One of these should help, but let us know how you go either way.  

    Regards,
    Shane.
  • Production Assistant
    Production Assistant Member Posts: 3 Novice Member Novice Member
    edited April 2017
    Thanks, but yes I we have tried this (as more than 1 of us are experiencing this same issue), we have even changed browsers to see if that would work but unfortunately it hasn't made a difference.
  • Production Assistant
    Production Assistant Member Posts: 3 Novice Member Novice Member
    edited April 2017
    Hi,

    Thanks, unfortunately the view changes didn't work and the ability to manually resize the columns stopped working with the upgrade for all of us here.
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