Quickbooks 2010 wont email

Peter RobyPeter Roby Member Posts: 1
edited August 2019 in Accounts Business Range
Hi all. I am using Quickbooks 2010/2011 and I have just installed it onto a new computer running Windows 10. When trying to email I get an error -20 message

Comments

  • ZappyZappy Accredited Partner Posts: 4,708 ✭✭✭
    edited August 2019
    Unless you have Windows 10 professional or ultimate, it wont work. You were warned when you bought it.
  • DebonAirDebonAir Member Posts: 408
    edited May 2017
    Be aware that if you upgrade to a newer version of RA, 2016 onwards, then the program is subscription only, so you might want to look into installing W10 professional to run your old QB program.

  • ZappyZappy Accredited Partner Posts: 4,708 ✭✭✭
    edited August 2019
    Pete you can do an in place upgrade to Win10 for $250.00. Cheaper than upgrading to the latest version of Reckon desktop. You alternative is to considet Reckon Hosted fro an annual fee. Call me to discuss 0407744914. I am a Reckon Partner of fifteen years standing
  • LukeLuke Reckon Staff Posts: 281
    edited August 2018
    Hi Peter,

    Windows 10 would be causing the issue as the edition you're using wasn't designed for that operating system.

    We have a knowledge base article with some instructions that can help you fix this issue though. That article can be found here.

    I hope this helps.

    Luke.
  • ZappyZappy Accredited Partner Posts: 4,708 ✭✭✭
    edited August 2019
    Luke yeah I think its the home version. It always causes problems.
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