Closing date reverts to old date each time I open file

ProCo
ProCo Member Posts: 1 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Each time I set a new closing date it reverts back to an old date in 2016 when i log off then reopen the file?? (using reckon accounts hosted)

Comments

  • John Graetz
    John Graetz Member Posts: 1,447 Reckon Hall of Famer Reckon Hall of Famer
    edited July 2020
    Hi ProCo.  Have you tried doing a "verify data" to see if that fixes things?  If that doesn't work, you could try the next bigger step of doing a "rebuild data".  You will find this under File/Utilities.
    John L G  
  • Shirley Ingle
    Shirley Ingle Accredited Partner Posts: 97 Accredited Partner Accredited Partner
    edited June 2020
    Hi ProCo  I would suggest you phone Tech support as it could have something to do with the way you are logging in. Have never come across this in my 20 plus years using Reckon products.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,100 Accredited Partner Accredited Partner
    edited May 2017
    Hi ProCo - I agree with Shirley - I am an old pro too and this just doesnt happen - sounds like you are logging into a different file?  I would be checking this out carefully and pronto!  cheers Linda
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