I'm having issues uploading excel files to the items list.

No errors in the data - I've only changed the description, cost and item name of a number of products yet they do not update in the items list when it is re-uploaded. Have tried .csv and various excel file formats. Any ideas?

Comments

Zappy

Have you looked at the qbwin.log file?

Blair Wickham

Hi Kevin - no, can you please tell me how to find that?

Gillian_8166819

Hi Blair,

you cannot change an item name - this is the constant that Reckon needs, A change to the name will want to create a new item. Also if the items you are trying to import are inventory items you MUST include the type - Inventory Part.

see how that goes

In fact you need the type column to be part of the import - so make sure you get that right for YOUR item type otherwise new items will be created.

Remember to backup before importing!!

Gillian

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