Payment Summaries Australia. i have just issued these but the amount of Super is showing as $0 on th

Sylvia JohnstonSylvia Johnston Member Posts: 28
Payment Summaries Australia. i have just issued these but the amount of Superannuation is shoing as $0 on the summary but it shows everywhere else. What would casue this?

Comments

  • John PeppasJohn Peppas Accredited Partner Posts: 10
    edited July 2017
    Hi

    The Super amount is only related to Reportable Employer Super payments not SGA Super


  • ZappyZappy Accredited Partner Posts: 4,428 ✭✭✭
    edited August 2019
    Superannuation contributions by the Employer do NOT appear on payment summaries. It is only superannuation made at the election of the Employee which appear on the payment sumnary
  • Sylvia JohnstonSylvia Johnston Member Posts: 28
    edited July 2017
    Of course, what was I thinking!  I clearly should be sleeping thanks John!
  • Sylvia JohnstonSylvia Johnston Member Posts: 28
    edited July 2017
    Also any idea why the undeposited funds will not show in my new QB file? I used to be able to allocate one payment against several clients and receipt them as Undeposited funds. I can still receipt them this way but they no longer appear int he list when I go to Banking, make deposits. I set up a whole new file and must have missed a setting somewhere. Any help appreciated!
  • Sylvia JohnstonSylvia Johnston Member Posts: 28
    edited July 15
    Thanks kevin:)
  • John GraetzJohn Graetz Member Posts: 1,653 ✭✭✭
    edited July 2017
    Sylvia.  It should appear in your chart of accounts under current assets.  It hasn't been made inactive by any chance?
    Perhaps you can bring it "back to life" by going to Edit> Preferences> Banking> My Preferences and put a tick in the box "Open the make Deposits form with" and selecting "Undeposited Funds" from the drop down box..
    John L G
  • Sylvia JohnstonSylvia Johnston Member Posts: 28
    edited July 15
    Hi John but I think the problem is a little more complicated:  This problem relates to new deposits. So basically I’ve raised an invoice in the new company file – no hiccups there. The customer has paid – no hiccups there either. Except when the customer paid, they paid three invoices in one total, belonging to three different customers within their group 

    So now I have customer A needing a receipt for $100, likewise customer B and likewise customer C – total receipt $300 received from the parent company to be receipted against their individual customer accounts. 

    In the past I would do a Receive Payment against each customer and select deposit to UNDEPOSITED FUNDS 

    Then I would go to BANKING, MAKE DEPOSITS and the three entries would appear on the list. I would tick them all and select the main bank account as the bank  to deposit them to. This enabled them to show as one line item when I reconciled the statements 

    However now when I go to MAKE DEPOSITS it is blank so I can no longer do this

     Any help greatly appreciated, I’ve tried to compare the two set ups between the old file and the new and nothing seems out of place 

    Kind regards

    Sylvia

  • John GraetzJohn Graetz Member Posts: 1,653 ✭✭✭
    edited July 2017
    Sylvia.  In reality is should not be more complicated.  There is no perceivable reason for not being able to use Undeposited Funds.  So when you do the receipting initially, what account are you selecting - Undeposited Funds or can't you see it at that point?  If not, what account are you using?
    Does it appear on your Chart of Accounts?  If not, why not create it (again).
    Did you follow the steps that I set out above?
    You can ring me on 0428 695454 over the next half hour or tomorrow.
    John L G
  • Sylvia JohnstonSylvia Johnston Member Posts: 28
    edited July 15
    Thanks for all your help tonight John. We have clearly discovered a small bug in the way Reckon behaves but with your expert help and an hour of your time we beat it!  Truly appreciate your help here, if I can ever reciprocate please reach out  Warm regards
    Sylvia



  • John GraetzJohn Graetz Member Posts: 1,653 ✭✭✭
    edited July 2017
    Really pleased that we could solve a big riddle Sylvia.  Best wishes.
    John L G
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