Run-time error '6': Overflow on POS 2009/10

Joshua Hawkins_9188914
Joshua Hawkins_9188914 Member Posts: 2 Novice Member Novice Member
edited October 11 in Point of Sale
Fresh install of Reckon POS 2009-10 on a Desktop running Windows 7 Professional 32bit. Upon launching the software I get this error - Run-time error '6': Overflow - the program then crashes.

I have tried the solution posted in the reckon support page which suggests reinstalling the software and then reinstalling in safe-mode.

I have also attempted to install this software on:

Windows 7 Pro 64bit - same PC
Windows 7 Pro 32bit - separate computer entirely
Windows Vista 32bit  - separate computer entirely

Same error on all of the computers.

Has anyone had this issue? Seems like there is an issue with the .NET code.

Thanks in advance!
image
Regards,
Josh

Comments

  • John G
    John G Reckon Staff Posts: 1,569 Reckon Staff
    edited July 2017
    Hello Joshua,

    Welcome to the Reckon Community.

    Open the POS Administrator and Compact & Repair the database.  Then try again.
    BTW, are you using an existing database file or a newly created one?

    regards,
    John.
  • Joshua Hawkins_9211178
    Joshua Hawkins_9211178 Member Posts: 1 Novice Member Novice Member
    edited July 2017
    Hi John,

    I have tried that but still the same error. 
    Tried with both existing as well as newly created database and get the same error.
    Any other suggestions?

    Regards
    Josh
  • Socrates Hailemariam Socrates
    Socrates Hailemariam Socrates Member Posts: 1 Novice Member Novice Member
    edited June 2018
    My pos is not working Pos scan Run time error 6 Overflow So how can I fix
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited June 2018
    Hi Socrates,
    Check out the following KB article in relation to that particular error message -

    Run-time error 6 overflow when opening POS Terminal

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Joshua Hawkins_9188914
    Joshua Hawkins_9188914 Member Posts: 2 Novice Member Novice Member
    edited June 2018
    Hi Socrates,

    The above fix provided by Rav did not work for us. We spent months and many hours trying to solve this issue.

    In the end we found out that the database was the issue. It was corrupt. So we started with a fresh database and the issue was fixed.

    I hope that helps.
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