DATA RECOVERY: How to submit a Reckon Payroll Premier data file for analysis

ReckonDataRecoveryReckonDataRecovery Reckon Staff Posts: 819 ✭✭✭
edited August 2020 in Payroll Premier

We recommend that you first go through a troubleshooting session with the Reckon Accounts Technical Support team before you submit a data file for analysis.

Once you have been advised by the Technical Support Team to submit a data service request you can do so by clicking the link below.

Submit a request for a Reckon data service 

In your service request you will need to:

- describe the problem as accurately as you can

- provide the sequence of steps you are performing that results in the error

- provide specific examples of any records that are affected where possible

- provide the complete exact text of error messages that may arise

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