Server crashed? Cannot get into my company on Reckon Hosted

J White
J White Member Posts: 15 Novice Member Novice Member
edited October 11 in Accounts Hosted
I have had several attempts at accessing my accounts on Reckon Hosted and am unable to do so. It even shows me the Server screen and keeps spinning, something that I have never seen before.
Please help - it is month end time and a crashed system could not come at a better time!

Comments

  • J White
    J White Member Posts: 15 Novice Member Novice Member
    edited October 2017
    Update - it took about 10 minutes but now it is working. Still would appreciate it if you could provide an update on whether there is issues today.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited October 2017
    Hi J

    There aren't any login issues or outages at the moment.

    Let us know how you get on this morning

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

This discussion has been closed.

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