Not able to print from Hosted - only printer option is Reckon Printer?

Jan_9343695
Jan_9343695 Member Posts: 8
edited July 2020 in Accounts Hosted
Now using Reckon Hosted after using Reckon accounts for many years. Now not able to print from Hosted - only printer option is Reckon Printer? Help!

Comments

  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020

    Hi Jan.  This is now a multi stage process in Hosted.  You need to print first to the Reckon printer, then select view and then print to your usual printer.

    John L G

  • Jan_9343695
    Jan_9343695 Member Posts: 8
    edited October 2017
    Thank you so much for that simple explanation - yep works for me, regards, Jan
  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited October 2017

    Excellent, Jan.  My understanding is that this issue is on the list to do something about, but it seems likely to be still a long way away.

    John L G

  • Jan_9343695
    Jan_9343695 Member Posts: 8
    edited October 2017
    Its strange that I couldn't find your easy solution on any of the help pages! Its probably there in one of the videos but having used Reckon for many years I don't need all the explanations - just that one. Really appreciate the Reckon community help- thanks again.