is reckon having speed problems at the moment?

Pam_8221443
Pam_8221443 Member Posts: 13 Novice Member Novice Member
edited August 2019 in Accounts Hosted
Are there known speed problems at the moment please?  Trying to eliminate things

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,321 Reckon Community Manager Community Manager
    edited February 2018
    No issues at the moment Pam and just looking over there's no chatter from the support team on it either.

    There are a few tips here on getting the best performance out of your Hosted experience which might help -

    How to improve the performance of your QBI company file
    Reckon.png

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  • Pam_8221443
    Pam_8221443 Member Posts: 13 Novice Member Novice Member
    edited February 2018
    Hi Rav - looked at the options and the data file is small compared to most its only 51MB  but it still says 258 frags.  As the datafile is held on the cloud doesn't this mean that the frags are Reckon's problem?  I've checked my computer and its all ok.  Am I missing something here?

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