Access to backup file

Andrew Thomas
Andrew Thomas Member Posts: 1 Novice Member Novice Member
edited October 11 in Accounts Hosted
Hi there

We saved a backup to My Backup(B:) in December and cannot locate it on our PC. How dow we access/find it's location?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited February 2018
    Hi Andrew,
    The B drive is a Hosted only drive so it won't be on your local PC. What you'll need to do is download the backup file TO your local PC using the Hosted toolbar.

    There's a bit more info on how to use this here -


    https://www.youtube.com/watch?v=uK7eOPHkZck

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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