I have purchase a new product instead of a renewal of my existing license.

Colin McAlpine
Colin McAlpine Member Posts: 1 Novice Member Novice Member
edited October 11 in Reckon Accounts (Desktop)
I have purchase a new product instead of a renewal of my existing license. I have since renewed my existing license and need to cancel the purchase and get a refund.

Comments

  • Unknown
    Unknown
    edited August 2019
    This content has been removed.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited June 2018
    Hi Colin,
    As Kevin has mentioned, please give our Customer Service team a buzz and they should be able to straighten this out for you.

    https://www.reckon.com/au/contact-us/

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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