I have purchase a new product instead of a renewal of my existing license.

Colin McAlpine
Colin McAlpine Member Posts: 1 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
I have purchase a new product instead of a renewal of my existing license. I have since renewed my existing license and need to cancel the purchase and get a refund.

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,259 Accredited Partner Accredited Partner
    edited August 2019
    Did you ring customer service?
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,286 Reckon Community Manager Community Manager
    edited June 2018
    Hi Colin,
    As Kevin has mentioned, please give our Customer Service team a buzz and they should be able to straighten this out for you.

    https://www.reckon.com/au/contact-us/
This discussion has been closed.

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