CANT UPLOAD BACK UP.

Scott-Rachael Dawson
Scott-Rachael Dawson Member Posts: 3 Novice Member Novice Member
edited October 11 in Reckon Accounts (Desktop)
CANT UPLOAD BACK UP. It is asking for my to open an existing company file. When I click on the file it is asking for my password. in the past 9 years I have never had this issue. Using accounts Plus 2017. Error code -6150,-1004

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited June 2018
    Hi Scott-Rachael,

    I've found a KB article in relation to that error message which should help in resolving the problem -

    Error -6150 , -1006: An error occurred when tried to create, open, or use the company file

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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