Error message - trying to print/email - the file you specified can't be opened-Make sure it is not c

Cassie_9714516
Member Posts: 1 Novice Member

After the 2018 update I am getting the error message when trying to print and email saying the file you specified cannot be opened. Make sure it is not currently being used by another program or a read only file. The windows error is that 'the file exists'. It does eventually print after clicking ok around 6 times to this dialogue box. Maybe it was something I had to disable in the process like the Data Base Server Manager? Can't see in services where I have gone wrong. Please help? Reckon Accounts Premier Addition
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Comments
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Hi Cassie,
I just posted the same question and then searched for it, found this:
UPGRADE 2018 AND GET PRINTING PROBLEM
Search for this and you'll get the fix.0 -
Hi Cassie
I'm having the same issues with version 2019, ( no issues with 2013 ) the fix I've read suggests removing a QBPrint file which sounds great but there isn't one, did you ever get a solution
Darren0 -
Hi Darren,
The location where your QBPRINT file may be hidden, try the steps below.
DATA RECOVERY: How to find QBPRINT.QBP or WPR.INI
Regards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
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