Error using the GovConnect link in Reckon Hosted to lodge Payment Summaries

Boyd_9510439
Boyd_9510439 Member Posts: 3 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Steps I've taken so far are, drop down menu Employees, then Process Payment Summaries then ATO via GovConnect (SBR). I've successfully logged in to the ATO's Access Manager and I've listed Reckon as my host for SBR software and I've entered the Software ID from Company Information. In Reckon it has allowed me to progress all the way to Lodge but there is an error message. The company branch can't be blank. We only have one branch but the field won't let me put anything in. The Lodgement Summary says 'No payment summaries were successfully lodged'

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
    Have you tried putting 001 in the Branch field (the small box next to the ABN in the Company Information screen) and lodge again?
  • Boyd_9510439
    Boyd_9510439 Member Posts: 3 Novice Member Novice Member
    edited July 2018
    Thanks Linda. On my first attempt this didn't work, but I came back out several levels, tried it again and it worked. Many thanks!
  • Boyd_9510439
    Boyd_9510439 Member Posts: 3 Novice Member Novice Member
    edited July 2018
    No more Empdupes. Awesome!
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