I am trying to update to Hosted 2018 R2. Cannot finish backup. Cannot get past backup.
I am trying to update to Hosted 2018 R2. I have made 6 attempts in the past few days and each time Reckon times out after a few hours, never getting past 38% on running the back up. I had to run the first weeks payroll in the old system to get it out on time. I have also made 8 phone calls to the help centre, usually after about an hour I hang up. Can anyone help me please?.......... Grant