STP report applying a mysterious $21.80 deduction to everyone

Jack Jiang
Jack Jiang Member Posts: 2
edited July 2019 in Payroll Premier
Nothing except the union subs for HACSU is this exact amount, which applies only to 1 staff. Called Reckon support and they suggested changing the name to "Fees". This did not help at all.
Problem still persists.

Comments

  • Peter French
    Peter French Member Posts: 20
    edited July 2019

    Also frustrated;

    1. Cant enter a boot allowance or any form of allowance for any taxpayer

    2. Cant validate any returns - tax agent expenses worksheet for my fee, but can't enter "0" for the other 2 categories either manually or by the worksheet, and can't leave it blank - comment Report run validation_4 Exception message: Value cannot be nul. Parameter name: source.

    reports are that there are no problems with the ATO ETax!