I cant remember my password and tried to reset online but I have not received any email to reset.

Carol WagnerCarol Wagner Member Posts: 10
edited August 2019 in Accounts Personal Range
Hi all.  I cannot remember my password and need to install Reckon PP 2015 on a new laptop as old one has died.  I have requested new password an hour ago but nothing has been emailed to me?  Also, I will need to install my backup which was Windows 7 onto a Win10 laptop.  Will I have any problems?  Thanks so much

Comments

  • ZappyZappy Accredited Partner Posts: 4,454 ✭✭✭
    edited August 2019
    Carol give me a call 0407744914
  • Carol WagnerCarol Wagner Member Posts: 10
    edited August 2018
    Hi Kevin.  thanks for the quick response.  I have now managed to login.  It needed my member number and pin, not my username and password.  It has changed a bit since I last logged in!  All great now.  Downloaded the software and installed my data file.  All up and running!
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