Backup problem - attachments not backed up - not enough disk space when in fact there is

st_6872571
st_6872571 Member Posts: 79 Novice Member Novice Member
edited October 11 in Personal Plus and Home & Business

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert
    edited May 2019

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • st_6872571
    st_6872571 Member Posts: 79 Novice Member Novice Member
    edited December 2018
    All my receipts and invoices, attached to the relevant register entries.  In the main, nearly all are PDF documents, not that that should matter.
  • Andrew_8758259
    Andrew_8758259 Member Posts: 17 Reckoner Reckoner
    edited September 2019
    I never use the 'back up feature' for the very reason it does not back up the attachments to each register entry.  First I do a File -> File Operations - Validate (I do this regularly to eliminate problems ) then I use a File -> File Operations -> Copy feature that does copy the entire database.  I save this copy as an effective back up.
  • st_6872571
    st_6872571 Member Posts: 79 Novice Member Novice Member
    edited January 2019
    Ok, xmas and new year period is over, is anybody from Reckon going to look into this and advise what course of action is required?
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited January 2019

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • st_6872571
    st_6872571 Member Posts: 79 Novice Member Novice Member
    edited January 2019
This discussion has been closed.

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