Backup problem - attachments not backed up - not enough disk space when in fact there is
My system, Win 10 Pro, 64 bit. Using Reckon Personal 2019.
The backup feature does not backup my attachments. I receive an error message stating that I do not have enough disk space on the selected drive. The Attach folder size is 2.87 GB and contains 6454 files. It does backup the Reckon data files, but it's completely useless with the attachments.
Firstly, my backup drives have more than enough space and one, in particular, is a fresh 1 TB drive free of any data. I'm not backing up to a NAS, just a normal everyday external harddrive.
I haven't bothered with the backup feature previously, for various reasons, but today thought I'd give the Reckon backup a go.
I'd appreciate any assistance.
Steve.
The backup feature does not backup my attachments. I receive an error message stating that I do not have enough disk space on the selected drive. The Attach folder size is 2.87 GB and contains 6454 files. It does backup the Reckon data files, but it's completely useless with the attachments.
Firstly, my backup drives have more than enough space and one, in particular, is a fresh 1 TB drive free of any data. I'm not backing up to a NAS, just a normal everyday external harddrive.
I haven't bothered with the backup feature previously, for various reasons, but today thought I'd give the Reckon backup a go.
I'd appreciate any assistance.
Steve.
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Comments
Gerry
Gerry 0418907140
[email protected]
Reckon Accounts Personal backup does not include attachments
Rather than backing up to an external drive directly, have you attempted to backup to a local destination?
Backing up to a local drive rather than an external drive, and it's the same error.
According to the Knowledgebase article, this issue has been known since 16 Nov 2012, that's six years ago. Surely, the question arises why Reckon have not fixed this. All it is is a file copying process; all programmers learn this stuff in programming 101. I can write script/batch files to achieve this, but that doesn't fix the problem for others.
As an aside, and I was curious, I looked up when Long Filenames, that is file names longer than 8.3, came in. They first arrived on the scene in 1995 (Windows 95 https://t2m.io/QQSrMBJF), so this issue for Reckon has been around a lot longer than six years.
The upshot is that it is such an easy fix.