🚨 STP SUBMISSION PROCESSING DELAYS 🚨
Currently there are delays with STP submissions being processed due to a ATO system issue. Submissions are currently queued and will be sent for processing once we've received confirmation the ATO have resolved their issue.
Personal Plus 2019 upgrade will not install to replace existing 2018 version.
I have been using Reckon Accounts Personal Plus 2019 Annual Licence now for 12 months and about 3 weeks ago I paid the renewal subscription for the 2019 Annual Licence. I thought that was that but now I have a pop up saying that 2018 is about to expire. So I have gone to the members section and downloaded version 2019, but when I then ask the program to install this version I see the command but when selected it will not install. This is very frustrating and having just paid $170- for the new licence I would have thought it should be a simply process. I have been able to install the program on a 2nd PC but that is not really what I want, I need it on the machine where the 2018 version had been installed. Any suggestions as to how to sort this out would be appreciated.
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