Back up problem

Janneia Searle

Janneia Searle Member Posts: 43 Novice Member

May 2019 edited October 2024 in Accounts Hosted

Every time I try to back up, I get a message that the file can't be backed up. No reason given. This is concerning me!

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Kwikbooks (Professional Partner) Member Posts: 823 Reckoner

May 2019 edited April 2020

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Janneia Searle Member Posts: 43 Novice Member

May 2019 edited May 2019

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Kwikbooks (Professional Partner) Member Posts: 823 Reckoner

May 2019 edited April 2020

1
Kwikbooks (Professional Partner) Member Posts: 823 Reckoner

May 2019 edited April 2020

Having just said this I tested a backup with client file and it came up with "problem" I need to verify and rebuild the file then backup.

Once I did this the file backed up correctly

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