my account has expired

Sue Sztopka
Sue Sztopka Member Posts: 2 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I contacted reckon 2 months ago to advise them I need to change to monthly rather than yearly licence. I was told that it would automatically change over at the expiration of my yearly licence and I didn't need to do anything else. I have come to work to reconcile on the weekend and I can't access my account. It says my account has expired. I have tried calling Reckon but it is closed for the weekend. How can I get access urgently? Thank you.

Comments

  • Unknown
    Unknown
    edited August 2019
    This content has been removed.
  • Sue Sztopka
    Sue Sztopka Member Posts: 2 Novice Member Novice Member
    edited June 2019
    I just got hold of them :) all fixed.... thank goodness
  • Unknown
    Unknown
    edited August 2019
    This content has been removed.
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