Reckon Payroll Premier - unable to submit STP EOFY error message -

Mark Rogers
Mark Rogers Member Posts: 7 ✭
edited July 2019 in Payroll Premier

Reckon Payroll Premier - unable to submit STP EOFY error message - Instance.PayrollEvent.PayrollDetail additionalProperty “TotalGross” exists in instance when not allowed.

Comments

  • solomon Megharaj_10105556
    solomon Megharaj_10105556 Member Posts: 21 ✭
    edited July 2019
    Are you trying this on 18/19 or 19/20 version? I think you are trying to submit a pay event report. Tick Update Event"box and then submit. Also, on the govconnect, you should be using selecting Financial year closing option.
  • Matthew Bordignon
    Matthew Bordignon Member Posts: 5 ✭
    edited July 2019
    We get the same error.  Using 2018/19 version.

    Also clicked the 'End of Financial' button and then uploaded to the site and selected the EOFY option.

    I heard upgrading to 2019/20 version and re-running the above fixes this? True?
  • solomon Megharaj_10105556
    solomon Megharaj_10105556 Member Posts: 21 ✭
    edited July 2019
    Yes. That's correct. Upgrade it to 2019-20 version and then run the STP report. Follow this link if you need any further info : https://help.reckon.com/payroll-premier/single-touch-payroll/processing-eofy
  • Matthew Bordignon
    Matthew Bordignon Member Posts: 5 ✭
    edited July 2019
    thx, had seen that article, wish it had mentioned that you should upgrade.
  • solomon Megharaj_10105556
    solomon Megharaj_10105556 Member Posts: 21 ✭
    edited July 2019
    Correct.
  • Sylvia Daniels_9926041
    Sylvia Daniels_9926041 Member Posts: 7 ✭
    edited July 2019
    I have this error on a terminated staff member - how do I fix this? Running the report in 2019/2020 version has not had any impact.

  • solomon Megharaj_10105556
    solomon Megharaj_10105556 Member Posts: 21 ✭
    edited July 2019
    I agree. I struggled a lot on the terminated employees. I don't really have a straight solution for it. If you see terminated employees on 2018-19 STP, then on 18-19 STP red out all the others that you are submitting on 2019-20, Select EOY button and also tick it Update file instead of file replacement that way you will not get the Gross pay and PAYG figure on your STP report. Hope it helps!!

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