how do i a reverse a payment to an invoice

Susan ODonnell

I have paid an invoice to a customer only to realise I have entered the Invoice twice into our system & then paid both invoices.  So I need to reverse on of the payments so I can then allocate to another Invoice as a part payment & then delete the duplicate invoice.

Kris_Williams

Many ways to do things in Reckon, I would delete the duplicated bill, then go to the original pay bills window, this will now not have a payment down the bottom, and mark off another one, making sure you type the amount in next to the bill so it doesn’t change the actual paid amount

Susan ODonnell

when you say "original pay bills window" do you mean go up to the top to supplies & then pay bills?

Kris_Williams

No, find the one you paid, now that you have deleted the bill it won’t have a bill ticked in the bottom half, you can search by amount or name and look for bill payments for that amount

Kwikbooks (Professional Partner)