Creating New Company File with existing customers and suppliers

Jessica Murphy
Jessica Murphy Member Posts: 4
edited August 2019 in Accounts Hosted
Hi,

I was wondering if someone would be able to assist me. I am trying to create a new company file but keeping the existing customers/suppliers/employee details in tact in the new one but none of the existing data ie Invoices/Pays/Cheque Register etc. So a clean slate entry wise if that makes sense.

The company is in the process of changing hands and we need to start a fresh file but would like to just transfer all the current customers and suppliers over without having to re-enter every single one... Is this possible?

Comments

  • Tanya Briggs
    Tanya Briggs Accredited Partner Posts: 75 Accredited Partner Accredited Partner
    edited July 2019
    You can use the Export lists function to export these lists to another file.

  • Datarec_ReckonLtd
    Datarec_ReckonLtd Reckon Staff Posts: 980 Reckon Staff
    edited July 2019
    Hi Jessica,

    You can export your Lists.

    Click on File menu
    Click on Utilities
    Click on Export
    Click on Lists to IIF Files

    Similar process for importing into your new file.

    Click on File menu
    Click on Utilities
    Click on Import
    Click on IIF Files

    Regards,

    Data Recovery Team


  • Jessica Murphy
    Jessica Murphy Member Posts: 4
    edited July 2019
    Thank you so much for the steps, I will attempt this now!

    Jess
  • Jessica Murphy
    Jessica Murphy Member Posts: 4
    edited July 2019
    Hi Kevin! 

    Thanks for the phone number - will give you a call if the exporting of the lists doesn't workout the way I need it to.

    Thanks, Jess
  • Datarec_ReckonLtd
    Datarec_ReckonLtd Reckon Staff Posts: 980 Reckon Staff
    edited July 2019

    Hi Jesica,

    If you encounter any difficulties in following the steps provided, let us know so we can improve the instructions to assist any other users that may need it.

    You can export your Lists.

    Click on File menu
    Click on Utilities
    Click on Export
    Click on Lists to IIF Files



    A similar process for importing into your new file.

    Click on File menu
    Click on Utilities
    Click on Import
    Click on IIF Files




    Regards,

    Data Recovery Team
  • Jessica Murphy
    Jessica Murphy Member Posts: 4
    edited July 2019
    It worked exactly as I needed it to.

    Thanks so much!!
  • Datarec_ReckonLtd
    Datarec_ReckonLtd Reckon Staff Posts: 980 Reckon Staff
    edited July 2019
    Glad we could be of assistance.
  • Rebecca_9653871
    Rebecca_9653871 Member Posts: 12

    Hello I am trying to move our Chart of accounts over to a new Company File. I keep getting an error that reads Error on Line 8: You can't change the type of an account. Can you explain what I am doing wrong ? Appreciate your time

  • Kris_Williams
    Kris_Williams Member Posts: 3,197 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Are you exporting an iif file?

  • Rebecca_9653871
    Rebecca_9653871 Member Posts: 12

    Yes exporting an iif to then import into a new company file.

  • Kris_Williams
    Kris_Williams Member Posts: 3,197 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Are you displaying all accounts, inactive ones as well in the Chart of Accounts?

  • Omar_ReckonLtd
    Omar_ReckonLtd Reckon Staff Posts: 81 Reckon Staff

    Hi Rebecca,


    If you open the Account List IIF file you are trying to import, using Excel, have a look at lines near line 6,7,8, 9,10 and look at the names and TYPES of the accounts there.

    Then in the company file you are trying to import it INTO, look for any identically named accounts and confirm what their TYPE is.

    This may be something like an existing account in the company data file being of the INCOME (INC) whilst in the IIF file you are trying to import, it may be of type EXPENSE (EXP) or BANK

  • Rebecca_9653871
    Rebecca_9653871 Member Posts: 12

    Thank you , how do I open the IIF File using excel ?

  • Omar_ReckonLtd
    Omar_ReckonLtd Reckon Staff Posts: 81 Reckon Staff

    You need to open the Excel program.

    Then click the File menu, and select Open then navigate to the location of the IIF file and select it.

    OR

    Make a copy of the IIF file and rename the file extension from "IIF" to "TXT", then open it is Excel selecting that it is a "Tab-Delimited Text" file format.

    If you cannot open in Excel, then open the file in Notepad (turn off word wrap)

    If you still need more assistance, considering calling the Technical Support Team for over-the-phone assistance.