STP Reporting upload error employee.data(11) detail

Fiona Kelly
Fiona Kelly Member Posts: 8 ✭
edited June 2020 in Payroll Premier
Trying to upload first STP report 
Receiving message Instance.employee data(11)detail.state is not of enum
I've been on hold for nearly 2hours and when they answered they hung up.
Can someone help please.

Comments

  • vittoria
    vittoria Member Posts: 27 ✭✭
    edited June 2020
    Fiona refer to related conversation by Jo arnold ? So you need to check employee no 12
  • Fiona Kelly
    Fiona Kelly Member Posts: 8 ✭
    edited July 2019
    Hi  Thank you for trying to help

    I checked employee information there doesn't seem to be anything wrong. Its the same address logged with SBCH.  Same address for the last 2 years.
  • Helen Bowers
    Helen Bowers Member Posts: 98 ✭
    edited July 2019
    Hi Fiona. The letters "ENUM" refer to telephone numbers so perhaps you should carefully check the address and details to ensure you have the telephone numbers in the correct box for the computer. These probably have been coded so that the box only accepts numbers for the telephone. Maybe there is something wrongly entered or missing in the employee details?
  • Fiona Kelly
    Fiona Kelly Member Posts: 8 ✭
    edited July 2019
    Hi Helen

    Thank you so much for your advice.
    All working perfect.

    It really is easy.  

    Thank you again

    Fiona

Categories