STP submission status of error in GOVConnect

Con Sikalas
Con Sikalas Member Posts: 13 Reckoner Reckoner
edited October 14 in Accounts Hosted

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited July 2019

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Con Sikalas
    Con Sikalas Member Posts: 13 Reckoner Reckoner
    edited July 2019
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited July 2019

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Jacquie Smith
    Jacquie Smith Member Posts: 7 Novice Member Novice Member
    edited July 2019
  • Tikky Langabeer_10272440
    Tikky Langabeer_10272440 Member Posts: 1 Novice Member Novice Member
    edited October 2019
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited October 2019
    Hi Tikky,
    This message means that there was an issue with the ATO's SBR2 service at the time of your submission. SBR2 is the ATO service that handles STP transmissions sent from software providers like us, to them.
    In short, this submission has not been processed and what you'll need to do is send the submission again.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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