Unrecoverable Error
Tiffany Jennings
Member Posts: 15 Reckoner
I am trying to review bills and when I select the back button I get an error with code number 2000372241 it has happened 5 times in a row, I also get this doing other tasks but unsure of the code numbers.
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Comments
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Hi Tiffany,
We recommend that you check whether you have any recent backups from a time when the problem was not yet present.
Restoring a recent backup is usually the best option.
If however you have no recent backup (but will be making regular backups in the future), you can request a data service so we can perform an analysis to determine whether we can resolve the issue.
DATA RECOVERY: How to submit a Reckon Accounts desktop data file for analysis and repair
Regards,
Data Recovery Team
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I have done some further investigation of my own and it would only happen once it reach a certain bill so I tried opening this bill from the supplier center and it wouldn't let me.
I logged out of the reckon file and logged back in under a different user it also did the same thing.
It must have something to do with that particular bill and I cannot even open it to try deleting and re-entering it.
To many transactions have been completed since the last back up to justify restoring and old copy.
Is there any other reports of corruption within 1 particular file? Or any other way we can delete this bill?0 -
This discussion has been closed.

