Unrecoverable Error

Tiffany Jennings

I am trying to review bills and when I select the back button I get an error with code number 2000372241 it has happened 5 times in a row, I also get this doing other tasks but unsure of the code numbers. 

Datarec

Hi Tiffany,

We recommend that you check whether you have any recent backups from a time when the problem was not yet present.

Restoring a recent backup is usually the best option.

If however you have no recent backup (but will be making regular backups in the future), you can request a data service so we can perform an analysis to determine whether we can resolve the issue.

DATA RECOVERY: How to submit a Reckon Accounts desktop data file for analysis and repair

Regards,

Data Recovery Team

Tiffany Jennings

I have done some further investigation of my own and it would only happen once it reach a certain bill so I tried opening this bill from the supplier center and it wouldn't let me.

I logged out of the reckon file and logged back in under a different user it also did the same thing. 

It must have something to do with that particular bill and I cannot even open it to try deleting and re-entering it. 

To many transactions have been completed since the last back up to justify restoring and old copy.

Is there any other reports of corruption within 1 particular file? Or any other way we can delete this bill?

Datarec

DATA RECOVERY: How to submit a Reckon Accounts desktop data file for analysis and repair


Regards,

Data Recovery Team