How do I delete my first STP entry when it has already been approved by the ATO?

Emma_10155812
Emma_10155812 Member Posts: 13
edited April 2020 in Accounts Hosted

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited July 2019
    Hi Emma,
    The short answer is, you can't. Any submissions in GovConnect other than in draft status cannot be deleted for any reason. We're required to retain them.

    If you've made an error you have a couple of options in the form of an 'Update Event' or 'Full File Replacement'.
    Check below for more info on what these are and when to use them -

    Update Event

    Full File Replacement


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Kerri
    Kerri Member Posts: 15
    edited April 2020
    What if it's just a correction?
    I have submitted with "success" previous pay runs, but needed to amend a couple. I resubmitted via STP and now there are duplicate dates.
    Am I to assume the newer ones are just going to over-ride the older ones?
  • Tony Finn_6983457
    Tony Finn_6983457 Member Posts: 6
    edited April 2020
    Kerri. I have just had to do the same. Did your newer ones actually over ride the first incorrect ones by any chance ?

  • Kerri
    Kerri Member Posts: 15
    edited April 2020
    I can only hope so!
    Apparently the figures taken are YTD, so I would like to think that the ATO looks at the most recent ones and assumes they are the correct ones.