STP file replacement date not showing
My 1st STP upload came back with an error.
- The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found
I contacted support to see what I need to do to fix the file. I was advised what the error was (thankyou) & that as I had made more recent uploads that were successful I didn’t need to do anything else.
The ATO have now contacted me advising I need to upload a full file replacement for the error’d submission but I am not able to select the correct payrun date. ALL other dates are there but not the one I need.
I have looked at the forums & this question has been raised a couple of times in the last year but there are no responses or fixes to the problem.
I have uploaded a Update a previously completed ATO submission or Finalise Year report as that is the only way I could select the correct date however I don’t believe this would be the correct format as the ATO did advise I need to do a full file replacement. They also mentioned I uploaded to a G1 company instead of G11 or something like that. I dont understand as all other submissions are successful.
Do I need to do a full file replacement still or just wait & see if they contact me again.
I use Reckon Accounts Premier Edition 2019
Comments
-
Merry Christmas & Happy New Year everyone! 🎅🎆
I'm on leave from 23 December and back on deck again January 6th.
If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.
1 -
0
-
0
Categories
- All Categories
- 6.8K Accounts Hosted
- 17 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 39 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 30 Reckon Mate App
- 2.7K Reckon One
- 16 📢 Reckon One - Announcements
- 14 Reckon Invoices App
- 24 Reckon Insights
- 101 Reckon API
- 310 Point of Sale
- 1.9K Personal Plus and Home & Business
- 70 About Reckon Community