STP file replacement date not showing

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My 1st STP upload came back with an error.

• The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found

I contacted support to see what I need to do to fix the file. I was advised what the error was (thankyou) & that as I had made more recent uploads that were successful I didn’t need to do anything else.

The ATO have now contacted me advising I need to upload a full file replacement for the error’d submission but I am not able to select the correct payrun date. ALL other dates are there but not the one I need.

I have looked at the forums & this question has been raised a couple of times in the last year but there are no responses or fixes to the problem.

I have uploaded a Update a previously completed ATO submission or Finalise Year report as that is the only way I could select the correct date however I don’t believe this would be the correct format as the ATO did advise I need to do a full file replacement. They also mentioned I uploaded to a G1 company instead of G11 or something like that. I dont understand as all other submissions are successful.

Do I need to do a full file replacement still or just wait & see if they contact me again.

I use Reckon Accounts Premier Edition 2019

Rav

Diane W

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