MFA on new phone

RS Connell
RS Connell Member Posts: 1 Novice Member Novice Member
edited October 11 in Reckon Accounts (Desktop)
Hi I have an issue. I have MFA on my phone via the Authenticator App. I have bought a new phone and now the app is asking me to set up authenticator again. I can’t revoke MFA as I can’t get a code via MFA. I can’t do PIN recovery as I can’t get a MFA Code. What do I do?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited September 2019

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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