how to upgrade to account premier version 2019 r2

susan_10261283
Member Posts: 14 Reckoner

My client is using reckon account premier-retail edition 2019 (R2) for bookkeeping, she provides us the backup file and wants us to prepare BAS based on the >qbb file. Therefore, we download relevant software from reckon website and installed on my PC. Unfortunately, we are unable to restore the file because the version we download is account premier-retail edition 2019 (R1). Please give me instruction as where I can find the above-mentioned account version, thanks.
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You need to log into your Reckon Portal and it would be there for you to download
Gerry 0418907140Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Gerry is on the money, as he always is! - you need to go to: https://members.reckon.com/Login.aspx?ReturnUrl=%2fProfessionalPartners%2fSupport%2fdownloads.aspx and download the small 13.9MB update file that will enhance your R1 software to revision R2 to be compatible with the QBB backup file you have from your client. The file you need is at:
https://members.reckon.com/UpdatesAndServicePacks.aspx
Gary0
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