this file is currently not available for use on this computer

Michelle Badcock
Member Posts: 1 Novice Member

All of a sudden I am getting the following message when trying to open up a Reckon file on Reckon Accounts Enterprise Accountant Addition 2019: "this file is currently not available for use on this computer" Not sure of why it is happening when I could open the same file only a couple of weeks ago! Any fixes?
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Comments
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Hi Michelle,
Is your file stored on your computer's hard disk or on a network?
If it is on a network, is the network drive mapped correctly, and does it show under your Network locations with a drive letter beside it?
Lastly, can you navigate to the file using your file explorer?0