how do i change my plan

Jodie Gluyas_10601471
Jodie Gluyas_10601471 Member Posts: 1 Novice Member Novice Member
edited May 2020 in Reckon One
how do i change my monthly subscription

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited May 2020

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • CJContractorsNSW
    CJContractorsNSW Member Posts: 1 Novice Member Novice Member

    I followed the instructions in that link to change the subscription inclusions/modules but I keep getting this error:

    image.png


  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @CJContractorsNSW

    That's an odd error message 🤔

    Can you let me know which module were you looking to add/remove? Is the module already part of your subscription currently?

    If you refresh the page as per the error message, what happens?

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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