how do i change my plan

Jodie Gluyas_10601471
Jodie Gluyas_10601471 Member Posts: 1 Novice Member Novice Member
edited May 2020 in Reckon One
how do i change my monthly subscription

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,903 Reckon Community Manager Community Manager
    edited May 2020
    Hi Jodie,
    You can change your subscription and the modules you have active on your Portal account before opening the Reckon One book. 

    I'll add a guide on this below -
    How do I add or change my Reckon One modules?
  • CJContractorsNSW
    CJContractorsNSW Member Posts: 1 Novice Member Novice Member

    I followed the instructions in that link to change the subscription inclusions/modules but I keep getting this error:

    image.png


  • Rav
    Rav Administrator, Reckon Staff Posts: 13,903 Reckon Community Manager Community Manager

    Hi @CJContractorsNSW

    That's an odd error message 🤔

    Can you let me know which module were you looking to add/remove? Is the module already part of your subscription currently?

    If you refresh the page as per the error message, what happens?

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