Australian share prices not updating since 28/4/20

bruce.hudson@cpbcon.com.au
bruce.hudson@cpbcon.com.au Member Posts: 2 Novice Member Novice Member
Is it just me or is there currently a problem with the share prices not updating?  The US prices are continuing to update.  Reckon Accounts Personal Plus 2020.

Comments

  • Michael Holmes
    Michael Holmes Member Posts: 21 Reckoner Reckoner
    edited May 2020
    Mine are updating ok, just don't like the red colour.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,400 Reckon Community Manager Community Manager
    edited May 2020
    Bruce,
    I've tested this morning and AU shares have updated as normal on my Personal Plus 2019 install.
    Are ALL your AU shares not updating or a select few?

    There's a help article on the most common contributors of share price update failures which I'll link below -
    Share Prices are not updating?
  • Unknown
    edited May 2020
    This content has been removed.
  • bruce.hudson@cpbcon.com.au
    bruce.hudson@cpbcon.com.au Member Posts: 2 Novice Member Novice Member
    edited May 2020
    It is the Australian shares only.  The download for the US stocks is fine. The One Step Update Summary says "12 out of 183 securities serviced".  Is it a different web site for US prices then for the Aust prices?
  • Paula Stoyich_10526526
    Paula Stoyich_10526526 Member Posts: 2 Novice Member Novice Member
    edited May 2020
    I have had a problem with not ALL the share prices downloading in the last few PP programs !! Have questions this and even had somebody out but to no avail !