Australian share prices not updating since 28/4/20

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Is it just me or is there currently a problem with the share prices not updating?  The US prices are continuing to update.  Reckon Accounts Personal Plus 2020.

Comments

  • Michael Holmes
    Michael Holmes Member Posts: 21 ✭✭
    edited May 2020
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    Mine are updating ok, just don't like the red colour.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,031 Community Manager Community Manager
    edited May 2020
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    Bruce,
    I've tested this morning and AU shares have updated as normal on my Personal Plus 2019 install.
    Are ALL your AU shares not updating or a select few?

    There's a help article on the most common contributors of share price update failures which I'll link below -
    Share Prices are not updating?

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • bruce.hudson@cpbcon.com.au
    bruce.hudson@cpbcon.com.au Member Posts: 2
    edited May 2020
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    It is the Australian shares only.  The download for the US stocks is fine. The One Step Update Summary says "12 out of 183 securities serviced".  Is it a different web site for US prices then for the Aust prices?
  • Paula Stoyich_10526526
    Paula Stoyich_10526526 Member Posts: 2
    edited May 2020
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    I have had a problem with not ALL the share prices downloading in the last few PP programs !! Have questions this and even had somebody out but to no avail !