how do i get a tax receipt for my reckon hosted annual fee

Cathy Moss Booth
Cathy Moss Booth Member Posts: 22 Novice Member Novice Member
edited June 2020 in Accounts Hosted
how do i get a tax receipt for my reckon hosted annual fee? Renewed in May through control panel, did not get tax invoice or even a receipt. 

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,418 Reckon Community Manager Community Manager
    edited June 2020
    Hi Cathy,
    I've checked in with our team about this and they've let me know they send them through via post after payment is received and processed however they're a bit behind at the moment due to COVID-19. They're getting through the batches though so you should receive it very soon but if you need one urgently, shoot the team an email at admin@reckon.com and the team will get it to you via email.
  • NarellePaterson
    NarellePaterson Member Posts: 113 Reckoner Reckoner

    I am the same got a confirmation letter but no tax invoice for payment in Oct 2022 I have send email to admin.

  • Leisha S
    Leisha S Member Posts: 49 Reckoner Reckoner

    I've been requesting for some time Narelle for emailed invoices/receipts. Can't be that hard for a PDF to be attached to the email I do receive saying our payment has been received, considering we're paying for a service from a software company?

  • NarellePaterson
    NarellePaterson Member Posts: 113 Reckoner Reckoner

    Leisha S I emailed a request today and have received the tax invoice but it would be nice if we could print it out from our control hub.

  • Hoppy
    Hoppy Member Posts: 6 Novice Member Novice Member
    edited April 2023

    Today we became a Reckon Payroll Subscribers for the $4.99 a month through Apple.

    Some questions...

    1. Can I change to yearly billing... Monthly drives me nuts but I will suffer through it if I have to. :)
    2. Can I change the email address I get the tax invoice/receipts delivered too.

    Thanks Hoppy

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